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Part Time Sales Supervisor: Cherry Creek, Denver

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.
If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!
JOB PROFILE: SALES SUPERVISOR
REPORTS TO: Store Manager/Assistant Store Manager DIVSION: Retail
MAIN JOB OBJECTIVE
To achieve personal and store sales goals, and to develop lasting client relationships. To provide staff supervision and guidance, complying with all company policies, procedures and directives. To ensure the highest level of customer service standards are maintained at all times.
ESSENTIAL JOB RESPONSIBILITIES
SALES GENERATION
personal and store sales goals
to develop personal sales techniques and assist in the development of associates' sales techniques to maximize sales
elevated levels of sales and service to maximize sales performance
an in-depth knowledge of the merchandise
closing a sale, monitor all details including: shipping, alterations (if applicable), and special requests to ensure customer satisfaction
all sales related policies and procedures are maintained
a keen interest in the fashion industry and market trends
CUSTOMER SERVICE
and encourage staff to provide the highest level of customer service
and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books
all client problems and complaints quickly and effectively, ensuring client satisfaction
sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)
OPERATIONS
with store manager in areas of risk management, physical security, store cash controls, and inventory management
in the training of sales staff in all areas of appropriate register usage and maintenance
and properly execute all management register functions
in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/receiving related paperwork
in inventories
applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis
MERCHANDISING/VISUAL
the selling floor is neat, organized, stocked and reflects the correct visual image at all times
in the implementation and maintenance of all merchandising/ visual directives
deliveries are properly processed in a timely manner
product concerns in a timely manner
inventory needs to support the business goal
HUMAN RESOURCES
image and grooming standards are professional and reflective of the brand image, at all times
to work schedule, inclusive of time and attendance
and assist in follow-up for all training programs and seminars
WORK EXPERIENCE
Minimum 2 years specialty retail experience.
APRIL 2014 JOB PROFILE: SALES SUPERVISOR PAGE 1
We are an Equal Opportunity Employer M/D/F/V


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